With my extensive background, I am very well-equipped to provide valuable insights and guidance to organizations seeking to optimize their learning and document management processes. My combination of responsibilities and skills have positioned me as a strategic leader in driving the success and growth of companies online products.

I have spent the last 18 years experience supporting and implementing Learning Management Systems, (LMS) including Cornerstone (CSOD), Absorb, Compliance Wire, Blackboard, and Gnosis, a Moodle based platform.

I have also developed HIPAA and HR training courses. 

BRIAN W. FAY                                                                 

Rockaway, NJ

brianwfay@gmail.com                                                         

CAREER SUMMARY:

I am a Training Systems Professional with over 18 years of experience implementing, supporting, and managing learning management and training systems.

SOFTWARE:

LMS Software: Cornerstone CSOD, Blackboard, ComplianceWire, Absorb, ISOTrain, Gnosis, (Moodle)

DMS Software: MetricStream, Master Control, Documentum D2,

Video Conferencing Software: Skype for Business, Zoom, Microsoft Teams, Adobe Connect

Other Software: Office 365, Excel, Outlook, Microsoft Edge, Access, Chrome, SharePoint, SQL, Visio, Lucidchart, Smartsheets, Trackit, Remedy

EDUCATION:

Rutgers University                                                             B.A. Accounting

CERTIFICATION:

Emergency Medical Technician, (EMT)                                    PA. License 203362

Manager, Online Systems                                                          2023 to Present

Total Medical Compliance (Remote)

   Member of the company's leadership team, reporting directly to the company's CEO.
  Responsible for determining the company's direction for their online products, including their customer facing LMS and DMS.
  Preparing budgets and P&L statements for the company's online products.
  Performing gap analysis to determine what was missing in the existing LMS.
  Developing training curricula.
  Managing the implementation of the company's new document management system.
  Providing presales support for the LMS and DMS.
  Writing LMS and DMS SOPs.
  Training clients on the use of the DMS as well as the LMS.
  Developing HIPAA and OSHA courses in Articulate 360.
  Preparing monthly metric reports.
  Managing employees and performing employee reviews.

Manager, Training Systems                                                2019-2021

Sanofi Pasteur, Swiftwater, PA

         Responsible for the management of Sanofi Pasteur’s Swiftwater, PA plant’s Learning Management System (LMS), eLearning development software, and new hire onboarding.   

         Other responsibilities included:

         Serving as the project lead for the Cornerstone CSOD implementation.

         Performing needs and gap analysis to determine what should be in the new LMS.

         Meeting with stakeholders to determine processes in new LMS.

         Developing project plans and RACI matrices.

         Consulting with the Quality Department to insure that the new LMS met site GxP standards.

         Providing site-wide training on the Cornerstone LMS.

         Training trainers in the use of Cornerstone.

         Managing the training of site LMS administrators on Cornerstone.

         Hiring, supervising, and training new departmental employees and contractors.

         Managing the onboarding of new temporary plant workers.

         Creating, reviewing, and modifying standard operating procedures, (SOPs).

         Preparing monthly metrics reports for site leadership.

 Talent Systems Analyst                                                           2018-2019

       New York University, New York, NY

Assigned to their HR department to support the Absorb LMS.
Responsibilities included:
Providing level II support to faculty and staff.
Creating monthly metric reports.
Creating courses. and uploading SCORM content into classes.

LMS Project Manager                                                           2017-2018

Immunomedics, Inc., Morris Plains NJ
Responsibilities included:
The deployment of the Learning Management (LMS) System, which included:
Managing the migration of paper and Excel based training records into the LMS.
Developing the company's LMS structure.
Writing and reviewing SOPs.
Preparing training plans and training matrices.
Developing and reviewing curricula.
Training employees in the use of the LMS in both in classes and one on one.
Creating course content and training materials.
Configuring and testing the interface between the DMS and ComplianceWire.
Managing timetables for the deployment of the software.
Meeting with vendors and stakeholders regarding the software deployment.
Creating flowcharts for procedures.
Creating reports for FDA inspectors
Validating the LMS before it was placed in service.

LMS Administrator                                                                 2015-2017

Mallinckrodt Pharmaceuticals, Hampton, NJ

Responsibilities included:

Insuring that the system adhered to FDA and GxP practices.
Creating, deleting and modifying users
Writing and running custom reports
Entering manual course completions
Adding content to courses
Creating and maintaining curricula
Creating, managing and enforcing LMS system standards, policies and procedures, including performing quarterly reviews of account rights
Adding and deleting users to courses.
Training new Compliance Wire administrators on the system and verified that they were competent in Compliance Wire administration procedures.

Independent Consulting                                                             2013-2014

      Responsibilities included:                                                                        

Providing technical support for a newly established branch of a multinational online corporation that operated in a highly licensed and regulated environment.

Preparing reports for regulatory agencies.

Analyzing the requirements for an LMS upgrade and determined which courses did not need to be upgraded.

Online Education System Administrator                                    2006-2012

Lincoln Educational Services, (D/B/A, Lincoln Tech), West Orange, NJ

    Responsibilities included:

   Providing level II support to faculty and staff members.

   Configuring and testing the API interface between eCollege and Lincoln’s student information system, (SIS), Campus Vue.